Privacy Policy

Last updated: [Date to be added before publishing]

Introduction

This Privacy Policy explains how Aiswarya Agasthiyar ("we", "us", "our") collects, uses and protects information when you visit this website or contact us to enquire about or book a counselling or psychotherapy session. This policy applies to this website only and does not cover the confidentiality practices followed during clinical sessions, which are governed separately by applicable professional and legal standards.

Information We Collect

• Contact details you provide when making an enquiry, such as your name, phone number, email address and the nature of your enquiry.
• Information you choose to share via phone call, WhatsApp message or email when arranging or discussing a session.
• Basic technical information collected automatically when you browse the website, such as browser type, device type and pages visited.

Appointment Enquiries

When you call, message or email us to enquire about or request a session, we use the information you provide solely to respond to your enquiry, schedule appointments and provide the requested services.

WhatsApp Communication

If you contact us via WhatsApp, your messages are subject to WhatsApp's own privacy policy and terms of service, in addition to this policy. We use WhatsApp only to communicate about enquiries and appointments.

Analytics

This website may use analytics tools to understand general visitor patterns, such as which pages are viewed and how visitors arrive at the site. This information is used in an aggregated form to help us improve the website and is not used to identify individual clients.

Cookies

This website may use cookies or similar technologies to support basic website functionality and, where used, analytics. You can control or disable cookies through your browser settings; doing so may affect certain website features.

Data Usage

Information collected through this website is used only for the purposes described in this policy: responding to enquiries, arranging appointments and improving the website. We do not sell your personal information.

Data Protection

We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request details of the information we hold about you, ask us to correct inaccurate information, or request that we delete information you have shared with us, subject to any legal or professional record-keeping requirements that may apply.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at aiswaryaagasthiyar@gmail.com or call 9497295288.